Shauna is terrific! A true professional, really knows her PT, I felt completely comfortable with her; she is pleasant and attentive. No amount of questions was too much. I would highly recommend her. I would also like to note that all of the staff is friendly and helpful; it doesn't matter if an individual is under his/her specific care or not. This makes for a pleasant atmosphere which is a motivating factor to come to PT, workout, or whatever and give it my best effort. Another factor is how clean the facility is kept on a regular basis. I even observed Michelle meticulously cleaning equipment in the pool area (which appeared to be on her own time).